Warranty Policy

Thank you for purchasing products at BEZGAR. We hope you are happy with your purchase.
However, if one or more of the products you received shows quality issues, or you are not completely satisfied with your purchase, you're welcome to contact us at support@bezgar.com, we would be happy to offer you a replacement or a form of compensation.

 

Free returns within 30 days - 

Within 30 days upon receiving the product, return is acceptable or a new replacement will be offered if any fault caused by non-artificial reason.

 

Free accessories maintenance within 90 days -

Within 90 days upon receiving the product, free accessories maintenance will be offered if any fault caused by non-artificial reason.

 

Warranty Claims for Quality-Related Issues

Below please find the procedure of our warranty:

  • Buyer must provide sufficient proof of purchase
  • Take a video or some photos showing the issue occurred with this item and contact us to submit your claim;
  • We will contact you for more information or give you a response within 24 hours;

This Limited Warranty does not cover:

  • The warranty period of the product has expired.
  • Products without sufficient proof of purchase.
  • Defects or damage caused by improper operation, maintenance, installation, service, repair, or adjustment in a manner that varies from the User Manual;
  • Defects or damage caused by private modification or disassembly;

Attention: The user shall bear all the costs of product maintenance under the circumstances listed above.

Note:

  • Please contact us before returning a defective item; otherwise, your return request may be delayed.
  • If items are lost while being returned, we will not be able to assist you as we wish we could. We recommend that you select a tracked shipping method to return the defective products.
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