What should I do if the RC TRUCK is not working?

1. Make sure the battery is installed properly and has sufficient charge.

2. Check whether the motor is stuck, after powering off the car and transmitter, try to push the car back and forth, and then see whether the car can connect with the frequency successfully.

3. If the noise from the motor is too loud, check whether the Motor Pinion which is closed to motor is loosened and whether the gear is worn out. The car could not go forward or backward as the Motor Pinion does not fit tightly with the gear.

4. After removing the shell from the car, place the car on the bracket, so as to leaving the four wheels off the ground, check whether the dog bone, steering tie rod tire latch, and hexagon are falling off or coming loose.

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Comments

11 comments
Date Votes
  • what to do when steering woks but throttle is not responsive?

    0
  • Hi Oliver,
     
    We are sorry about the troubles you encounter when using our product and we are very willing to help.
     
    To ensure high efficiency troubleshooting, please follow the steps below and help to record an RC car failure video for us to figure out the issues and provide you with a solution. Please try the following steps for trouble shooting: 1.Check whether the battery power is sufficient and installed correctly or not.
    2.After successully pairing the car with the controller, please touch the throttle. If the carlight, indicators of ESC and controller are flicking, the controller may be defective. If both the indicator of ESC and carlight are flicking, the ESC may be defective.
    3. And please turn off the RC car and the controller. Pull the RC car back and forth on the ground. If the noise from the motor is too loud, please check whether the motor pinion close to the motor is broken or whether the big gear is worn.
    4.If the motor does not make noises, remove the RC car shell and place the car on the stand with four wheels off the ground, to check whether there are damaged or missing parts and accessories.
     
    Our support team has received your email about this issue and replied to you. Please kindly send the failure video to them for further analysis. They will help you and provide you a satisfactory anwser. Thank you for your time.
     
    Have a nice day!
    Lori
    0
  • My car does not respond to the controller

    0
  • Hi Nate,

    We are sorry about the troubles you encounter when using our product and we are very willing to help.

    Please check whether the truck battery is fully charged and insert the new remote battery with the correct "+" & "-" polarity. Before pairing, both the red car light and the red indicator on the transmitter will flash. When pairing is done, both red lights go out.

    And please send the failure videos to our support team: support@bezgar.com for further analysis. They will help you and provide you a satisfactory anwser. Have a nice day!

    Best regards,
    Lori

     

    0
  • Your support sucks.  I have a simple question. Can you race two TD141s side by side without one interfering with the paring of the other?

    0
  • Hi Gregory

    Merry Christmas!

    Please note that the transmitter of our RC cars adopts the 2.4Ghz non-interference technologies, which allow multiple players to run RC cars at the same time with no issues.

    But remember to pair the RC cars one by one. Do not pair them with other transmitters turning on at the same time.

    Feel free to contact us if you have any questions and wish you a happy life.



    0
  • How do I buy and replace a new rack and pinion gear because every time I try to play with it it makes a loud drill noise and the car doesn't even drive it very sad because i got it for christmas and I've only had the car for three weeks so please help me so I can play with it again thank you

    0
  • How do I buy and replace a new rack and pinion gear because every time I try to play with it it makes a loud drill noise and the car doesn't even drive it very sad because i got it for christmas and I've only had the car for three weeks so please help me so I can play with it again thank you

    0
  • Hi Ethan abreu

    Thank you for comment and we are willing to help you.

    Before this starts, could you give your order number to our support team via the email: support@bezgar.com 
    so that we can check the model and the batch of your Rc car and provide you with the solution, please?

    Thank you for your time and wish you a happy life!

    0
  • I ordered this RC Rage for my grandson for Christmas.  He has used it about 3 times and now it won't work.  I have charged battery and replaced remote batteries and all it will do is bump a little when you use the remote.  Can I get this replaced ?

    Elaine Hughes

    0
  • Hi Elaine

    Thank you for comment and we are willing to help you!
    Before this starts, could you give your order number  and take a failure video with detailed description to our support team via the email: support@bezgar.com 
    so that we can further feedback to the manufacturer and provide you with professional technical support and solutions? 

    And please kindly refer to our warranty policy : within 30 days of purchase, you are able to apply for a 30-days Return and Replacement.

    Besides,our support team has also contacted you by email:support@bezgar.com , please check your mailbox.
    Thank you for your time and wish you a nice day!




    0

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