BD901 Drone won't connect
Permanently deleted user
I love my BD901. I love drones so I try to fly it as much as possible. I cannot take pictures though. I got a SD/FT card just for it when I couldn't take photos or even see what the drone saw. When I try to take a photo, it says "The device is not connected" and it doesn't take the photo. I believe it is my phone because it is old but it might be something else. What do I do?
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Hi Hudson Hartke
Thank you for your comment and and we're very willing to help!
Please make sure that the photo permissions on your phone are enabled.
Please send your order number and the failure videos to our support team via email: support@bezgar.com for further analysis. They will help you solve this problem, thanks!
Thank you for your time. Wish you a happy life!
Please someone from BEZGAR reply.
I cannot send the order number because I got the drone a year ago. Photo permissions are enabled and they still don't work.
Our support team have contacted you via email: support@bezgar.com, please kindly check your mailbox.
Thank you for your time. Wish you a happy life!
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