Boat not steering
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Just bought 18" TX125 Autoflip design - It will not turn left or right. Any way to fix or reset, or do I need to return or exchange? Super disappointed as this was a gift, and they weren't able to play with the present they most wanted. Thank you, MD
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Hi Mark DeGataga
We are sorry about the troubles you encounter when using our product and we are very willing to help.
To ensure high-efficiency troubleshooting, please follow the steps below and help to record an RC boat failure video for us to figure out the issues and provide you with a solution.
Firstly, please check whether the potentiometer plugs inside the remote are loose or not. And then check the servo plug. Please plug them in tightly. Steps for troubleshooting:
1. Please adjust the trim button on the remote to see whether the servo moves or not. If the servo remains still, the servo is probably defective.
2. If the servo moves after adjusting the Trim button, the remote controller is probably defective.
When you finish the video recording, please kindly send it to our support team via email: support@bezgar.com for further analysis, as well as provide your order number. We will do our best to service every customer with satisfaction.
Thank you for your time. Wish you a happy life!
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