I connect the servo cable and it disconnects from the car from the remote control and only the esc LED flashes.

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  • Official comment

    Hi Marty

    Thank you for your comment and and we're very willing to help!

    Please try the following steps for trouble shooting:
    1. Please make sure that the truck battery is full charge, and turn on the power switch of the transmitter, and the signal indicator light of the transmitter flashes.
    2. Press the car's power switch button on the side of the ESC and the indicator light of the high-speed car flashes.
    3. Please operate the high-speed car after the indicator light stays on.

    Please do not touch the throttle and steering joystick during turning on the transmitter. After turning on the transmitter, please operate after you see the indiccator lights of the transmitter on.

    Please comply with the policy "When turning on, please turn on the transmitter at first, then the high-speed car."

    We have noted that you have contacted our support team via email: support@bezgar.com and they have already replied to you back, please kindly check your mailbox.

    Thank you for your time. Wish you a happy life!

  • So can I return it for free and get a another one.

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  • Hi Jumyisrath

    Thank you for your comment and and we're very willing to help!

    Within 30 days after receiving,if the product specialist is able to verify that the performance defects were not caused by man-made error, you are able to apply for a 30-days Return and Exchange.
     
    And we have noted that you have contacted our support team via email: support@bezgar.com and they have already replied to you back, please kindly check your mailbox.

    Thank you for your time. Wish you a happy life!
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  • I need help in figuring out how to get a replacement

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