HB121 Buggy

• Official comment

  

  Permanently deleted user

  March 27, 2023 02:42

  Hi there,

   

  We are sorry about the troubles you encounter when using our product and we are very willing to help.

   

  According to your description, we preliminarily judge that this situation may be caused by the car could not be paired. To ensure high-efficiency troubleshooting, please follow the steps below and help to record an RC car failure video for us to figure out the issues and provide you with a solution.

   

  Please try the following steps for troubleshooting:

  1. Check whether the battery power is sufficient and installed correctly or not.

  2. Unplug the wire of the servo and then re-pair the remote. When pairing the remote, press and hold the switch on the car body for 3 seconds at first and then switch on the transmitter If the RC car can move forward and backward, we assume that the servo is malfunctioning.

  3. After unplugging the wire of the servo, the RC car is still unable to move forward or backward, then it may be caused by damage to the ESC or poor contact with the transmitter.

  Attention: When recording the video, please keep the camera focused on the ESC and indicator light on the transmitter for us to analyze the failure more accurately. And please kindly send your order number and the failure videos to our support team: support@bezgar.com.

   

  They will help you solve this problem and give you a satisfactory answer. Have a nice day!

  Lori
• 

  Permanently deleted user

  April 20, 2023 20:27

  I’m having the same problem. And it’s the steering servo. I need to order a couple new ones.

  0

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